Retail Media

    PetSmart retail media network: what we could verify in November 2026

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    PetSmart, the Phoenix-based pet retailer, had no public retail media network that we could verify on 9 November 2026. We found no advertising page, launch release or partner announcement. PetSmart does run Treats Rewards, a loyalty programme it puts at 70 million members (PetSmart, accessed 9 November 2026).

    Contents

    At a glance

    Owner

    Privately held; acquired by BC Partners in 2015 for $8.7 billion (PetSmart, accessed 9 November 2026)

    Headquarters

    Phoenix, Arizona, US (same source)

    Launched

    n/d (no public advertising offer found)

    Status

    Retailer active; retail media offer not found

    Surfaces

    n/d

    Ad formats

    n/d

    Data signals

    Treats Rewards loyalty data exists; use in advertising n/d

    Buying model

    n/d

    Self-serve tool or API

    n/d

    Measurement

    n/d

    Technology partners

    n/d

    Scale

    1,680+ stores and grooming salons in the US, Canada and Puerto Rico; 70 million Treats members (company claims, PetSmart)

    Minimum spend

    n/d

    Last verified

    9 November 2026

    FieldPetSmart

    Owner

    Privately held; acquired by BC Partners in 2015 for $8.7 billion (PetSmart, accessed 9 November 2026)

    Headquarters

    Phoenix, Arizona, US (same source)

    Launched

    n/d (no public advertising offer found)

    Status

    Retailer active; retail media offer not found

    Surfaces

    n/d

    Ad formats

    n/d

    Data signals

    Treats Rewards loyalty data exists; use in advertising n/d

    Buying model

    n/d

    Self-serve tool or API

    n/d

    Measurement

    n/d

    Technology partners

    n/d

    Scale

    1,680+ stores and grooming salons in the US, Canada and Puerto Rico; 70 million Treats members (company claims, PetSmart)

    Minimum spend

    n/d

    Last verified

    9 November 2026

    What makes PetSmart's position different

    PetSmart is one of the largest US pet specialists, and it has no documented ad business. Two large rivals do sell media: see the Petco retail media and Chewy Ads profiles. PetSmart has the usual raw material for a retail media network. It runs more than 1,680 stores and a loyalty base it puts at 70 million members, and its grooming and pet hotel services bring customers back (PetSmart).

    It also has history in online pet retail. Its own timeline says PetSmart bought Chewy in 2017, two years before Chewy went public (PetSmart).

    Organisation is the place to watch. In August 2025 PetSmart named Jesica Duarte executive vice president and chief commercial officer, over merchandising, marketing, digital and proprietary brands (P2PI, 4 August 2025). Any advertising business would sit within that remit, but PetSmart has announced none.

    Formats and inventory

    We could not verify any paid formats. PetSmart sells through its website, app and stores. If it sells sponsored products, display or store media to brands, it has not published them. The onsite, offsite and in-store comparison explains what to request if it does.

    Data and targeting

    Treats Rewards gives PetSmart identified purchase data. In March 2025 it ran "Treats Rewards Members Month", with points offers and a sweepstakes for members (P2PI, 25 April 2025). We found no policy on whether Treats data builds audiences for other brands.

    Measurement and reporting

    Not verified. Ask whether results would be closed-loop, whether store sales count, and which attribution window applies.

    How to buy

    1. Ask your PetSmart merchant or category team whether paid media exists and under what name.
    2. Request the format list for the site, app and stores.
    3. Ask how Treats data is used and what reports you would receive.
    4. Compare terms with Petco and Chewy before committing budget.
    5. Agree measurement in writing if a test is offered.

    Who it suits, and who it does not

    It may suit, if an offer exists:

    • pet food, treat and health brands already stocked by PetSmart;
    • brands with store-heavy sales that need in-store reach.

    It suits less, until details are public:

    • advertisers who need a documented self-serve tool;
    • buyers who must compare measurement across networks.

    What we could not verify

    • Any PetSmart advertising network, its name, launch date and formats.
    • Data use, buying route, measurement and technology partners.
    • An AI-drafted entry for a "PetSmart Media Network" on a third-party directory cites no sources; we found nothing to confirm it.

    FAQ

    Does PetSmart have a retail media network?
    We could not verify one. PetSmart's corporate site and the trade press we checked on 9 November 2026 described no advertising offer (PetSmart). Ask your PetSmart contact directly.
    How does PetSmart compare with Petco and Chewy for advertising?
    Petco and Chewy both run documented networks with their own profiles in this library. For PetSmart we found no comparable facts, so a fair comparison is not yet possible.
    Does PetSmart use Treats data for ads?
    We found no public statement either way. Treats Rewards has 70 million members by PetSmart's count (PetSmart), but no policy on advertising use is published.

    Sources

    1. PetSmart, "About PetSmart" (accessed 9 November 2026). https://petsmartcorporate.com/about-petsmart
    2. Path to Purchase Institute, "PetSmart Names Jesica Duarte as EVP, Chief Commercial Officer" (4 August 2025). https://p2pi.com/petsmart-names-jesica-duarte-evp-chief-commercial-officer
    3. Path to Purchase Institute, "PetSmart Gives Its Loyalty Cardholders Extra Treats" (25 April 2025). https://p2pi.com/petsmart-gives-its-loyalty-cardholders-extra-treats
    Changelog
    • 9 November 2026: draft created; not published (no public offering found).

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