Retail Media
PetSmart retail media network: what we could verify in November 2026
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PetSmart, the Phoenix-based pet retailer, had no public retail media network that we could verify on 9 November 2026. We found no advertising page, launch release or partner announcement. PetSmart does run Treats Rewards, a loyalty programme it puts at 70 million members (PetSmart, accessed 9 November 2026).
Contents
At a glance
Owner
Privately held; acquired by BC Partners in 2015 for $8.7 billion (PetSmart, accessed 9 November 2026)
Headquarters
Phoenix, Arizona, US (same source)
Launched
n/d (no public advertising offer found)
Status
Retailer active; retail media offer not found
Surfaces
n/d
Ad formats
n/d
Data signals
Treats Rewards loyalty data exists; use in advertising n/d
Buying model
n/d
Self-serve tool or API
n/d
Measurement
n/d
Technology partners
n/d
Scale
1,680+ stores and grooming salons in the US, Canada and Puerto Rico; 70 million Treats members (company claims, PetSmart)
Minimum spend
n/d
Last verified
9 November 2026
| Field | PetSmart |
|---|---|
Owner | Privately held; acquired by BC Partners in 2015 for $8.7 billion (PetSmart, accessed 9 November 2026) |
Headquarters | Phoenix, Arizona, US (same source) |
Launched | n/d (no public advertising offer found) |
Status | Retailer active; retail media offer not found |
Surfaces | n/d |
Ad formats | n/d |
Data signals | Treats Rewards loyalty data exists; use in advertising n/d |
Buying model | n/d |
Self-serve tool or API | n/d |
Measurement | n/d |
Technology partners | n/d |
Scale | 1,680+ stores and grooming salons in the US, Canada and Puerto Rico; 70 million Treats members (company claims, PetSmart) |
Minimum spend | n/d |
Last verified | 9 November 2026 |
What makes PetSmart's position different
PetSmart is one of the largest US pet specialists, and it has no documented ad business. Two large rivals do sell media: see the Petco retail media and Chewy Ads profiles. PetSmart has the usual raw material for a retail media network. It runs more than 1,680 stores and a loyalty base it puts at 70 million members, and its grooming and pet hotel services bring customers back (PetSmart).
It also has history in online pet retail. Its own timeline says PetSmart bought Chewy in 2017, two years before Chewy went public (PetSmart).
Organisation is the place to watch. In August 2025 PetSmart named Jesica Duarte executive vice president and chief commercial officer, over merchandising, marketing, digital and proprietary brands (P2PI, 4 August 2025). Any advertising business would sit within that remit, but PetSmart has announced none.
Formats and inventory
We could not verify any paid formats. PetSmart sells through its website, app and stores. If it sells sponsored products, display or store media to brands, it has not published them. The onsite, offsite and in-store comparison explains what to request if it does.
Data and targeting
Treats Rewards gives PetSmart identified purchase data. In March 2025 it ran "Treats Rewards Members Month", with points offers and a sweepstakes for members (P2PI, 25 April 2025). We found no policy on whether Treats data builds audiences for other brands.
Measurement and reporting
Not verified. Ask whether results would be closed-loop, whether store sales count, and which attribution window applies.
How to buy
- Ask your PetSmart merchant or category team whether paid media exists and under what name.
- Request the format list for the site, app and stores.
- Ask how Treats data is used and what reports you would receive.
- Compare terms with Petco and Chewy before committing budget.
- Agree measurement in writing if a test is offered.
Who it suits, and who it does not
It may suit, if an offer exists:
- pet food, treat and health brands already stocked by PetSmart;
- brands with store-heavy sales that need in-store reach.
It suits less, until details are public:
- advertisers who need a documented self-serve tool;
- buyers who must compare measurement across networks.
What we could not verify
- Any PetSmart advertising network, its name, launch date and formats.
- Data use, buying route, measurement and technology partners.
- An AI-drafted entry for a "PetSmart Media Network" on a third-party directory cites no sources; we found nothing to confirm it.
FAQ
Does PetSmart have a retail media network?
How does PetSmart compare with Petco and Chewy for advertising?
Does PetSmart use Treats data for ads?
Related networks
- Retail media networks directory: every network we track, with dated sources.
- Petco retail media and Chewy Ads: the pet specialists that do sell media.
- Retail media hub: definitions and economics.
Sources
- PetSmart, "About PetSmart" (accessed 9 November 2026). https://petsmartcorporate.com/about-petsmart
- Path to Purchase Institute, "PetSmart Names Jesica Duarte as EVP, Chief Commercial Officer" (4 August 2025). https://p2pi.com/petsmart-names-jesica-duarte-evp-chief-commercial-officer
- Path to Purchase Institute, "PetSmart Gives Its Loyalty Cardholders Extra Treats" (25 April 2025). https://p2pi.com/petsmart-gives-its-loyalty-cardholders-extra-treats
Changelog
- 9 November 2026: draft created; not published (no public offering found).
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