Ad Tech Compliance
FCRA Prescreen Rules: Firm Offer Requirements, the Prescreen Opt-Out Notice and Credit-Based Digital Ads
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FCRA prescreen rules let a credit bureau sell a list of consumers who meet a lender's credit criteria only if the lender makes each person a firm offer of credit or insurance. Every written solicitation must carry a short and a long prescreen opt-out notice. Consumers can leave these lists through OptOutPrescreen.com.
Contents
Key facts
- A firm offer is the price of entry. For a credit or insurance transaction the consumer did not start, a bureau needs one of two grounds (15 U.S.C. § 1681b(c)(1)). Either the consumer authorized it, or "the transaction consists of a firm offer of credit or insurance".
- The list carries little data. The user may receive name and address, a non-unique identifier used only to verify identity, and other information that does not reveal the consumer's relationship with a particular creditor (§ 1681b(c)(2)).
- Opt-outs last five years or until cancelled. An opt-out made by phone or online lasts five years; one made with a signed notice of election form lasts until the consumer cancels it (§ 1681b(e)(3), (4)).
- The notice has two parts. The short notice must be at least 12-point type on the front of the first page. The long notice needs a capitalised, underlined heading and at least 8-point type on paper (12 CFR § 1022.54(c)).
- Criteria must be kept three years. The lender keeps the selection criteria, the credit criteria and any collateral requirement for three years from the offer date (15 U.S.C. § 1681m(d)(3)).
- Mortgage trigger leads narrowed in 2026. The Homebuyers Privacy Protection Act (Pub. L. 119-36, 5 September 2025) limits prescreened lists built from mortgage credit inquiries and took effect 180 days after enactment (15 U.S.C. § 1681b note).
Definition
Prescreening: a consumer reporting agency's furnishing of consumer report information for a credit or insurance transaction the consumer did not initiate (15 U.S.C. § 1681b(c)(1)(B)). The recipient must make each selected consumer a firm offer of credit or insurance.
Firm offer of credit or insurance: an offer that "will be honored" if a consumer report shows the consumer meets "the specific criteria used to select the consumer" (15 U.S.C. § 1681a(l)). Only a short list of further conditions is permitted.
How FCRA prescreening works
What the law requires. The Fair Credit Reporting Act (FCRA) treats marketing as outside the usual permissible purposes for a consumer report. Prescreening is the door Congress left open for unsolicited credit and insurance offers; the other is the consumer's own authorization (15 U.S.C. § 1681b(c)). The process runs in five steps:
- The lender sets the criteria. It defines the credit and insurability criteria before selection. Any later screen must also be set in advance (§ 1681a(l)(1)).
- The bureau screens its files. It leaves out consumers with an opt-out election in effect. It also leaves out anyone whose file shows an age under 21, unless that consumer consents (§ 1681b(c)(1)(B)(iii), (iv)).
- The bureau delivers a thin list. Names and addresses, plus limited non-identifying data, go to the lender (§ 1681b(c)(2)). The bureau may not furnish a record of these inquiries to anyone except the consumer (§ 1681b(c)(3)).
- The lender sends a firm offer with the notice. Each written solicitation carries the prescreen opt-out notice (15 U.S.C. § 1681m(d)(1)).
- The lender keeps the criteria. The file must hold the selection and credit criteria for three years (§ 1681m(d)(3)).
An example. A credit union wants to mail a pre-approved auto refinance offer. It asks a bureau for members of the public in its state with no recent delinquencies and a minimum score. The bureau removes opted-out consumers and returns names and addresses. The credit union must then honour the offer for anyone who still meets those criteria when they respond.
What counts as a firm offer of credit
What the law requires. The offer must be honoured for anyone who meets the criteria used to select them. The statute allows only three further conditions (15 U.S.C. § 1681a(l)):
- application-based credit criteria, set before selection and for the purpose of deciding whether to extend credit under the offer;
- verification that the consumer still meets the selection criteria, or verification of the application data;
- collateral, if the requirement was set before selection and disclosed in the offer.
What regulators have done. In October 2012 the FTC announced settlements with Equifax Information Services and with Direct Lending Source and related companies. The FTC alleged that Equifax sold prescreened lists to buyers who lacked a permissible purpose and that some lists were resold for uses other than firm offers (FTC, October 2012). Equifax agreed to pay $393,000, and the Direct Lending defendants agreed to a $1.2 million civil penalty, per the FTC's announcement. The settlements did not admit liability.
What practitioners recommend (practice). Lenders usually document the criteria set, the date it was fixed and the post-screen rules before the list is ordered. That file is what § 1681m(d)(3) asks them to keep, and it is the evidence a regulator would ask for.
The FCRA prescreen opt-out notice
What the law requires. The statute lists what the notice says (15 U.S.C. § 1681m(d)(1)):
- information in the consumer's report was used;
- the consumer was selected for meeting credit or insurance criteria;
- the offer may not be extended if the consumer no longer qualifies or lacks required collateral;
- the consumer can opt out through the bureaus' notification system.
The notice must also give that system's address and toll-free number (§ 1681m(d)(2)).
The CFPB's Regulation V sets the format in two layers (12 CFR § 1022.54(c)):
5 of 5 rows
Content | The right to opt out, the toll-free number, and where the long notice is and its heading; "shall not contain any other information" | The § 1681m(d) statement; nothing that "interferes with, detracts from, contradicts, or otherwise undermines" it |
Type size | Larger than the principal text on the page and at least 12-point; electronic: reasonable steps to make it larger | At least the size of the principal text; at least 8-point on paper |
Placement | Front of the first page of the principal promotional document; electronic: same page and close to the principal marketing message | In the solicitation, set apart with blank lines and indented margins |
Style | Distinct from the principal type, such as bold, italic, underline or contrasting colour; set apart, such as inside a border | Heading in capitals and underlined, "PRESCREEN & OPT-OUT NOTICE"; distinct type style |
Language | Same language as the offer | Same language as the offer |
Content
- Short notice
The right to opt out, the toll-free number, and where the long notice is and its heading; "shall not contain any other information"
- Long notice
The § 1681m(d) statement; nothing that "interferes with, detracts from, contradicts, or otherwise undermines" it
Type size
- Short notice
Larger than the principal text on the page and at least 12-point; electronic: reasonable steps to make it larger
- Long notice
At least the size of the principal text; at least 8-point on paper
Placement
- Short notice
Front of the first page of the principal promotional document; electronic: same page and close to the principal marketing message
- Long notice
In the solicitation, set apart with blank lines and indented margins
Style
- Short notice
Distinct from the principal type, such as bold, italic, underline or contrasting colour; set apart, such as inside a border
- Long notice
Heading in capitals and underlined, "PRESCREEN & OPT-OUT NOTICE"; distinct type style
Language
- Short notice
Same language as the offer
- Long notice
Same language as the offer
Table by AdSovereign, CC BY 4.0.
Model notices in English and Spanish sit in Appendix D to Part 1022 (eCFR Part 1022). Regulation V's notice rule covers prescreened offers from users other than certain motor vehicle dealers. Those dealers follow the FTC's parallel rule, which since a 2021 amendment applies only to them (16 CFR § 642.1). That FTC rule first took effect on 1 August 2005 (16 CFR Part 642).
Why the electronic wording matters. Section 1022.54 already describes notices "provided electronically". The statute still speaks of each "written solicitation". How those words apply to a banner, a video pre-roll or a social ad is not spelled out in the rule. That gap matters for the digital patterns below.
How consumers opt out: OptOutPrescreen.com
What the law requires. Each nationwide bureau that sells prescreened lists must keep a notification system with a toll-free number (15 U.S.C. § 1681b(e)(5)). An election takes effect five business days after the consumer notifies the bureau. It covers the bureau's affiliates too (§ 1681b(e)(4)).
3 of 3 rows
Phone or online through the notification system | Five years from five business days after notice | |
Signed notice of election form | Until the consumer cancels it | |
Cancelling an election | Through the same system |
Phone or online through the notification system
- How long it lasts
Five years from five business days after notice
- Citation
Signed notice of election form
- How long it lasts
Until the consumer cancels it
- Citation
Cancelling an election
- How long it lasts
Through the same system
- Citation
Table by AdSovereign, CC BY 4.0.
How it works in practice. The nationwide bureaus run the shared system at OptOutPrescreen.com and the number 1-888-5-OPT-OUT (OptOutPrescreen.com, accessed 9 November 2026). The site could not be accessed, so we confirmed the operator and number through the bureaus' and FTC's consumer pages as indexed by search. An opt-out removes a consumer from prescreened lists. It does not stop a lender from marketing to its own customers, and it does not reach marketing lists built from other sources.
Trigger leads after the Homebuyers Privacy Protection Act
What the law requires. A "trigger lead" is a prescreened list built from the fact that a consumer just applied for credit. Since 2026, a mortgage-related inquiry can feed such a list only if the offer is firm and the buyer of the list meets one of three tests (15 U.S.C. § 1681b(c)(4)(B)):
- it has documented the consumer's authorization; or
- it originated or services the consumer's current residential mortgage; or
- it is an insured depository institution or credit union that holds a current account for the consumer.
Status. Congress enacted the change as the Homebuyers Privacy Protection Act, Public Law 119-36, on 5 September 2025. It took effect "180 days after the date of enactment", which by our count is 4 March 2026 (15 U.S.C. § 1681b, statutory notes; 15 U.S.C. § 1601 notes). We found no CFPB or FTC rule implementing it as of 9 November 2026.
Prescreening and digital targeting
Digital channels did not change the statute. They changed how a list becomes an impression. A prescreened list can be matched to a hashed email or device ID and pushed to a demand-side platform (DSP). Separately, data companies sell third-party data audiences that use credit-related attributes without any firm offer. The law treats these two patterns very differently.
What a court has held. In Trans Union Corp. v. FTC, the FTC had found that TransUnion's target marketing lists, built from credit file data, were consumer reports and "could no longer be sold for target marketing purposes". The D.C. Circuit denied TransUnion's petition for review on 13 April 2001 (Trans Union Corp. v. FTC, 245 F.3d 809, via CourtListener). The case predates programmatic advertising. It remains the leading appellate decision we found on credit-based marketing lists.
What the CFPB proposed, and then withdrew. In December 2024 the CFPB proposed a Regulation V rule on data brokers (89 FR 101402, 13 December 2024). It described bureaus that deliver a merchant's ads to consumers picked from credit files without handing over the file. The proposal would have treated that as furnishing a consumer report. It also asked whether credit data aggregated at a ZIP or ZIP+4 level should count as a consumer report.
The CFPB withdrew the proposal on 15 May 2025, saying that "legislative rulemaking is not necessary or appropriate at this time" (90 FR 20568, 15 May 2025). Three days earlier it had withdrawn its July 2022 advisory opinion on permissible purposes, among 67 guidance documents (90 FR 20084, 12 May 2025). Neither document states current CFPB policy. The statute and the Trans Union decision are unchanged.
What platforms require (platform policy, not law). Google bars age, gender, parental status, marital status and ZIP code targeting for consumer finance ads in the United States and Canada (Google Ads policy, accessed 9 November 2026). Meta says it disallowed gender and age targeting and set a minimum 15-mile location radius for credit ads (Meta, 21 June 2022). Meta also reported extending its Variance Reduction System to US credit ads in October 2023 (Meta, update of 26 October 2023).
Credit-based audience patterns and the FCRA question each raises
8 of 8 rows
Prescreened list, mailed firm offer | Bureau file, screened for the lender | Standard prescreen: firm offer, notice, criteria kept | |
Prescreened list matched to online IDs and served as display or social ads | Same list, onboarded to a DSP or platform | Is each ad a "written solicitation"? Where does the short notice go in a banner? Does the matching vendor receive more than § 1681b(c)(2) allows? | Statute and rule text only; no CFPB statement found (open) |
Bureau-derived "marketing audiences" sold to any advertiser, with no firm offer | Credit file attributes | Is the audience a consumer report furnished without a permissible purpose? | Trans Union v. FTC (2001); withdrawn CFPB proposal (89 FR 101402) |
Bureau shows a merchant's ad to consumers it selects, without transferring the list | Credit file attributes, used by the bureau | Does using the file to deliver someone else's ad "furnish" a report? | Withdrawn CFPB proposal, § 1022.10(b)(2) as proposed; no rule in force (open) |
Credit attributes aggregated to ZIP+4 or household | Bureau file, aggregated | When does aggregate data stop being information on a consumer? | Withdrawn CFPB proposal discussed three alternatives; no rule in force (open) |
Lender's own customer data for its own offers | Transaction and experience data | Not a consumer report for the lender's own use; GLBA applies instead | |
Affiliate's eligibility data used for a solicitation | Affiliate records | Regulation V affiliate marketing notice and opt-out | |
Mortgage trigger lead | Mortgage credit inquiry | Firm offer plus authorization, existing mortgage or existing account |
Prescreened list, mailed firm offer
- Data source
Bureau file, screened for the lender
- FCRA question
Standard prescreen: firm offer, notice, criteria kept
- Authority that speaks to it
Prescreened list matched to online IDs and served as display or social ads
- Data source
Same list, onboarded to a DSP or platform
- FCRA question
Is each ad a "written solicitation"? Where does the short notice go in a banner? Does the matching vendor receive more than § 1681b(c)(2) allows?
- Authority that speaks to it
Statute and rule text only; no CFPB statement found (open)
Bureau-derived "marketing audiences" sold to any advertiser, with no firm offer
- Data source
Credit file attributes
- FCRA question
Is the audience a consumer report furnished without a permissible purpose?
- Authority that speaks to it
Trans Union v. FTC (2001); withdrawn CFPB proposal (89 FR 101402)
Bureau shows a merchant's ad to consumers it selects, without transferring the list
- Data source
Credit file attributes, used by the bureau
- FCRA question
Does using the file to deliver someone else's ad "furnish" a report?
- Authority that speaks to it
Withdrawn CFPB proposal, § 1022.10(b)(2) as proposed; no rule in force (open)
Credit attributes aggregated to ZIP+4 or household
- Data source
Bureau file, aggregated
- FCRA question
When does aggregate data stop being information on a consumer?
- Authority that speaks to it
Withdrawn CFPB proposal discussed three alternatives; no rule in force (open)
Lender's own customer data for its own offers
- Data source
Transaction and experience data
- FCRA question
Not a consumer report for the lender's own use; GLBA applies instead
- Authority that speaks to it
Affiliate's eligibility data used for a solicitation
- Data source
Affiliate records
- FCRA question
Regulation V affiliate marketing notice and opt-out
- Authority that speaks to it
Mortgage trigger lead
- Data source
Mortgage credit inquiry
- FCRA question
Firm offer plus authorization, existing mortgage or existing account
- Authority that speaks to it
Table by AdSovereign, CC BY 4.0.
Two adjacent rule sets sit beside this table. Sharing the lender's own customer data with an ad platform is a GLBA question, covered in GLBA joint marketing exception and marketing opt-out. Choosing who sees a credit ad, including lookalike audience expansion, is a fair lending question, covered in fair lending advertising rules for targeted ads.
Where prescreening meets fair lending
Prescreen criteria are credit criteria. The Equal Credit Opportunity Act (ECOA) bars creditors from discriminating against applicants on bases that include race, sex, marital status and age (15 U.S.C. § 1691(a)). A list built on criteria that act as proxies for those bases raises the same questions as any other credit decision. The 2026 changes to Regulation B, which narrow how ECOA treats targeted marketing, are explained on the fair lending advertising page.
Where the law is unsettled
- Digital "written solicitations". Whether a display, video or social ad built from a prescreened list is a written solicitation under § 1681m(d). If it is, how the short notice's placement and type-size rules translate to it.
- Firm offers in programmatic delivery. Whether an ad seen by a person who was not on the list, for example through household or device matching, is still part of a prescreened transaction.
- Aggregated credit attributes. When ZIP+4 or household-level credit data is information "bearing on" an individual consumer. The CFPB raised the question in 2024 and withdrew the proposal in 2025.
- Vendor roles. Whether an onboarding or matching vendor that receives the list is the lender's agent or a separate recipient.
The wider rule set for bank advertising is mapped in bank advertising rules and the ad tech compliance hub. The GLBA side of a bank's ad program, including state opt-in laws, is in GLBA and advertising with bank customer data.
FAQ
What are the FCRA prescreen requirements?
What is a firm offer of credit?
What must the prescreen opt-out notice say?
How does a consumer opt out of prescreened offers?
Can lenders use credit data to target online ads?
What is a prescreened list?
How this works on owned infrastructure
Most of the open questions on this page are about where a prescreened list travels after the bureau delivers it: to an onboarding vendor, a matching service, a platform. AdSovereign builds an enterprise RTB stack, with DSP, SSP, exchange, DMP and clean room, that is designed for deployment on infrastructure the lender controls. A lender can keep the prescreened list, the frozen criteria file and the suppression of opted-out records in one place it controls, and bid only on matched impressions from there. That narrows the number of recipients; it does not answer the notice-placement question for display ads, which stays with counsel. The architecture page shows the data path and the use cases page covers lenders and card issuers.
Sources
- 15 U.S.C. § 1681a, Definitions, including (l) firm offer (Cornell LII, accessed 9 November 2026). https://www.law.cornell.edu/uscode/text/15/1681a
- 15 U.S.C. § 1681b, Permissible purposes, including (c) and (e), with statutory notes on Pub. L. 119-36 (Cornell LII). https://www.law.cornell.edu/uscode/text/15/1681b
- 15 U.S.C. § 1681m, Requirements on users, including (d) (Cornell LII). https://www.law.cornell.edu/uscode/text/15/1681m
- 15 U.S.C. § 1601, notes: short title of the Homebuyers Privacy Protection Act (Cornell LII). https://www.law.cornell.edu/uscode/text/15/1601
- 12 CFR § 1022.54, Duties of users making written firm offers (Regulation V, Cornell LII). https://www.law.cornell.edu/cfr/text/12/1022.54
- 12 CFR Part 1022, Regulation V, including Appendix D model notices (eCFR, up to date as of 5 November 2026). https://www.ecfr.gov/current/title-12/chapter-X/part-1022
- 16 CFR Part 642, Prescreen Opt-Out Notice (eCFR, up to date as of 5 November 2026). https://www.ecfr.gov/current/title-16/chapter-I/subchapter-F/part-642
- 16 CFR § 642.1, Purpose and scope (Cornell LII). https://www.law.cornell.edu/cfr/text/16/642.1
- 12 CFR § 1022.21, Affiliate marketing opt-out (Cornell LII). https://www.law.cornell.edu/cfr/text/12/1022.21
- Trans Union Corp. v. FTC, 245 F.3d 809 (D.C. Cir. 13 April 2001), CourtListener. https://www.courtlistener.com/opinion/185510/trans-union-corp-v-federal-trade-commission/
More sources (9)
- FTC, "FTC Settlements Require Equifax to Forfeit Money Made by Allegedly Improperly Selling Information about Consumers Who Were Late on Their Mortgages" (October 2012). https://www.ftc.gov/news-events/news/press-releases/2012/10/ftc-settlements-require-equifax-forfeit-money-made-allegedly-improperly-selling-information-about
- CFPB, "Protecting Americans From Harmful Data Broker Practices (Regulation V)", proposed rule, 89 FR 101402 (13 December 2024). https://www.federalregister.gov/documents/2024/12/13/2024-28690/protecting-americans-from-harmful-data-broker-practices-regulation-v
- CFPB, withdrawal of proposed rule, 90 FR 20568 (15 May 2025). https://www.govinfo.gov/content/pkg/FR-2025-05-15/html/2025-08644.htm
- CFPB, "Interpretive Rules, Policy Statements, and Advisory Opinions; Withdrawal", 90 FR 20084 (12 May 2025). https://www.federalregister.gov/documents/2025/05/12/2025-08286/interpretive-rules-policy-statements-and-advisory-opinions-withdrawal
- 15 U.S.C. § 1691, Equal Credit Opportunity Act scope (Cornell LII). https://www.law.cornell.edu/uscode/text/15/1691
- Google, "Restricted targeting in Personalized advertising", Advertising Policies Help (accessed 9 November 2026). https://support.google.com/adspolicy/answer/143465?hl=en
- Meta, "Expanding Our Work on Ads Fairness" (21 June 2022). https://about.fb.com/news/2022/06/expanding-our-work-on-ads-fairness/
- Meta, "An Update on Our Ads Fairness Efforts" (9 January 2023, updated 26 October 2023). https://about.fb.com/news/2023/01/an-update-on-our-ads-fairness-efforts/
- OptOutPrescreen.com (could not be accessed on 9 November 2026; operator and number confirmed via search-indexed bureau and FTC consumer pages). https://www.optoutprescreen.com/
Changelog
- 9 November 2026. First edition. Next review 9 February 2027.