Retail Media

    Osmos retail media platform: profile, pricing model and alternatives

    Published · Last updated
    Next review:

    Osmos is a retail media platform, formerly OnlineSales.ai, that sells retailers a modular stack for onsite ads, offsite media and in-store screens, run from one console. Its logo customers include FairPrice Group, Pick n Pay, takealot, bigbasket and Wakefern. Osmos describes its pricing as a per-spend or platform model, with terms on request (Osmos, 4 June 2026).

    Contents

    At a glance

    Company

    OSX TechLabs Private Limited, trading as Osmos (Osmos privacy policy)

    Headquarters

    n/d as a stated head office; the privacy policy gives a contact address in Pune, India (Osmos privacy policy)

    Founded

    n/d; previously traded as OnlineSales.ai (the privacy policy covers onlinesales.ai, which redirected to osmos.ai on 9 November 2026). CEO and co-founder: Ashish Mehta (Osmos, team)

    Ownership

    Private; investors n/d

    Product category

    Full-stack retail media platform, sold as modular apps

    What it does

    Runs onsite ads, offsite campaigns on the retailer's own DSP seat, in-store screens, brand self-serve, billing and measurement

    Deployment model

    SaaS with white-label options, plus ad ops and sales services (Osmos)

    Pricing model

    Published structure: "per-spend / platform model (contact for terms)" (Osmos, 4 June 2026)

    Key integrations

    Advertima in-store audience analytics (October 2025, Osmos); Pentaleap unified ranking (14 October 2026, Osmos)

    Publicly named customers

    Logos on 9 November 2026: FairPrice Group, Pick n Pay, takealot, Bash, Mr D, bigbasket, Tata 1mg, Apollo 24|7, AJIO, FirstCry, DFI Retail Group, Sharaf DG, Konga, GPA, Wakefern Food Corp (Osmos); case studies for FairPrice Group, Pick n Pay and Bash (Osmos, success stories)

    Standards supported

    SOC 2 and ISO 27001 badges, GDPR, CCPA and India's DPDP badges (company display, Osmos); measurement certification n/d

    Last verified

    9 November 2026

    FieldOsmos

    Company

    OSX TechLabs Private Limited, trading as Osmos (Osmos privacy policy)

    Headquarters

    n/d as a stated head office; the privacy policy gives a contact address in Pune, India (Osmos privacy policy)

    Founded

    n/d; previously traded as OnlineSales.ai (the privacy policy covers onlinesales.ai, which redirected to osmos.ai on 9 November 2026). CEO and co-founder: Ashish Mehta (Osmos, team)

    Ownership

    Private; investors n/d

    Product category

    Full-stack retail media platform, sold as modular apps

    What it does

    Runs onsite ads, offsite campaigns on the retailer's own DSP seat, in-store screens, brand self-serve, billing and measurement

    Deployment model

    SaaS with white-label options, plus ad ops and sales services (Osmos)

    Pricing model

    Published structure: "per-spend / platform model (contact for terms)" (Osmos, 4 June 2026)

    Key integrations

    Advertima in-store audience analytics (October 2025, Osmos); Pentaleap unified ranking (14 October 2026, Osmos)

    Publicly named customers

    Logos on 9 November 2026: FairPrice Group, Pick n Pay, takealot, Bash, Mr D, bigbasket, Tata 1mg, Apollo 24|7, AJIO, FirstCry, DFI Retail Group, Sharaf DG, Konga, GPA, Wakefern Food Corp (Osmos); case studies for FairPrice Group, Pick n Pay and Bash (Osmos, success stories)

    Standards supported

    SOC 2 and ISO 27001 badges, GDPR, CCPA and India's DPDP badges (company display, Osmos); measurement certification n/d

    Last verified

    9 November 2026

    What it does

    Osmos sells a whole retail media business in parts. A retailer starts with the apps it needs and adds others later. The company calls this a "composable retail media operating system" with more than 30 apps in eight categories (Osmos, team):

    8 of 8 rows

    Columns (2)

    Onsite

    Product ads, display, video, custom native formats, ads from non-endemic brands

    Offsite

    White-label DSP, audience exchange, extended media network, guaranteed outcomes

    In-store

    Screen content system, booking calendar, footfall analytics, physical placements, programmatic DOOH demand

    Orchestration

    Brand self-serve, wallets and billing, inventory studio, creative review

    Measurement

    Brand lift, incrementality with holdouts and synthetic control, survey ads

    Demand

    Ad packages, data monetisation, demand mediation, advertiser CRM, incentives

    Services

    Go-to-market consulting, ad ops as a service, ad sales

    AI agents

    Seven "Sofie" agents for planning, creative, bidding, reporting and inventory

    Onsite

    What the apps cover (company descriptions)

    Product ads, display, video, custom native formats, ads from non-endemic brands

    Offsite

    What the apps cover (company descriptions)

    White-label DSP, audience exchange, extended media network, guaranteed outcomes

    In-store

    What the apps cover (company descriptions)

    Screen content system, booking calendar, footfall analytics, physical placements, programmatic DOOH demand

    Orchestration

    What the apps cover (company descriptions)

    Brand self-serve, wallets and billing, inventory studio, creative review

    Measurement

    What the apps cover (company descriptions)

    Brand lift, incrementality with holdouts and synthetic control, survey ads

    Demand

    What the apps cover (company descriptions)

    Ad packages, data monetisation, demand mediation, advertiser CRM, incentives

    Services

    What the apps cover (company descriptions)

    Go-to-market consulting, ad ops as a service, ad sales

    AI agents

    What the apps cover (company descriptions)

    Seven "Sofie" agents for planning, creative, bidding, reporting and inventory

    Download JSON

    Table by AdSovereign, CC BY 4.0.

    Source: Osmos, accessed 9 November 2026.

    The offsite design is worth noting. Osmos says offsite runs "on your retailer seat", so audiences and deals stay in the retailer's name rather than the vendor's. Its in-store apps treat analog placements such as shelf strips as bookable inventory alongside DOOH screens.

    How it works

    The ad server sits at the core. Osmos claims 45 billion auctions a month at 60 milliseconds at the 99th percentile, across more than 25 retail networks and 142,000 active advertisers (company claims, Osmos, team). Around it, the orchestration apps give brands a self-serve console and give the retailer wallets, creative checks and billing.

    FairPrice Group shows a typical migration. One of Singapore's largest grocers, it had built its own program, FPG ADvantage, serving house ads through an iframe and running campaigns by hand. Osmos says the problem was no longer inventory but the effort of running a growing program, and it reports a 3.5-fold rise in FairPrice's onsite ad revenue (company claim, Osmos, FairPrice Group). The network is profiled at FairPrice Group Retail Media.

    Two partnerships extend the stack. Advertima adds computer-vision audience analytics for store screens, announced in October 2025 (Osmos). Pentaleap adds unified ranking of sponsored and organic products, announced on 14 October 2026 (Osmos), so a higher bid alone cannot push an irrelevant product to the top.

    Pricing

    Osmos is one of the few vendors that states its model in public, though not its rates. Its own comparison table lists Osmos as a "per-spend / platform model (contact for terms)" (Osmos, 4 June 2026, updated 23 September 2026). A per-spend fee rises with ad revenue, so it suits a network that wants low fixed cost at launch. Ask for the percentage, any minimums, and how offsite media is billed, then check the result against your take rate.

    Strengths and limits

    Strengths

    • Breadth. Onsite, offsite, in-store, billing and measurement come from one vendor.
    • Retailer-owned offsite. Campaigns run on the retailer's DSP seat, by Osmos's description.
    • Strong in emerging markets. Its logos span India, Southeast Asia, Africa and the Middle East, plus Wakefern in the US.
    • Measurement options. Geo holdouts, audience holdouts and synthetic control are listed as standard apps.

    Limits

    • Most numbers are self-reported. Scale, latency and revenue figures are company claims without an audit. Osmos says its customers average 6.75% of GMV in ad revenue and itself calls the figure internal and unverified; independent ranges are in retail media network revenue benchmarks.
    • Few dated announcements. Customer logos are not paired with launch dates.
    • No measurement certification found.
    • Little independent coverage. We found no trade-press profile of Osmos in our sources.

    Alternatives

    • Zitcha: an operations platform with strong in-store booking.
    • Vantage: an orchestration layer on top of another ad server.
    • Epsilon Retail Media: onsite plus identity-led offsite.
    • Pentaleap: Osmos's ranking partner, also sold on its own.
    • Criteo: a network vendor that brings brand demand.

    The four headline vendors are compared in Kevel vs Topsort vs Criteo vs Mirakl Ads; Osmos is one of eighteen in retail media network platforms compared. Wakefern, a US logo customer, has its own profile at Wakefern Retail Media.

    What we could not verify

    • Founding year, investors and head office.
    • The date of the rename from OnlineSales.ai to Osmos.
    • Launch dates for the logo customers, including Wakefern.
    • Fee percentages behind the per-spend model.
    • Any audit of the 6.75% GMV figure or the latency claim. An older Osmos page cites under 30 milliseconds; the team page cites 60 milliseconds at p99. They may measure different things.

    FAQ

    What is Osmos in retail media?
    Osmos is a retail media platform that sells onsite ads, offsite media, in-store screens, self-serve, billing and measurement as modular apps. Retailers such as FairPrice Group, Pick n Pay and Bash appear in its case studies (Osmos).
    How does Osmos charge?
    Osmos describes its pricing as a per-spend or platform model, with terms on request (Osmos, 4 June 2026). It does not publish percentages.
    Is Osmos the same company as OnlineSales.ai?
    Yes, by all public signs. Osmos's privacy policy, issued by OSX TechLabs Private Limited, covers both osmos.ai and onlinesales.ai, and onlinesales.ai redirected to osmos.ai on 9 November 2026 (Osmos privacy policy).

    Sources

    1. Osmos, home page (accessed 9 November 2026). https://www.osmos.ai/
    2. Osmos, "Our team" (accessed 9 November 2026). https://www.osmos.ai/our-team
    3. Osmos, privacy policy (accessed 9 November 2026). https://www.osmos.ai/privacy-policy
    4. Osmos, "Build vs buy retail media ad tech stack: decision framework and vendor comparison (2026)" (4 June 2026, updated 23 September 2026). https://osmos.ai/blog/build-vs-buy-retail-media-ad-tech-stack-2026
    5. Osmos, success stories (accessed 9 November 2026). https://www.osmos.ai/success-stories
    6. Osmos, "How FairPrice Group grew its onsite ad revenue with Osmos" (accessed 9 November 2026). https://www.osmos.ai/success-stories/how-fairprice-group-grew-its-onsite-ad-revenue-with-osmos
    7. Osmos, "Osmos and Advertima announce strategic partnership" (October 2025). https://www.osmos.ai/blog/osmos-and-advertima-announce-strategic-partnership-to-transform-in-store-retail-media-with-advanced-audience-targeting
    8. Osmos, "Osmos and Pentaleap partner to connect onsite strength with omnichannel growth" (14 October 2026). https://www.osmos.ai/blog/osmos-and-pentaleap-partner-to-connect-onsite-strength-with-omnichannel-growth
    9. Osmos, "Osmos vs CitrusAd" (undated, accessed 9 November 2026). https://www.osmos.ai/osmos-vs-citrusad
    Changelog
    • 9 November 2026: profile published.

    Spotted an error? Tell us