In-House Programmatic

    Working Media vs Non-Working Media: definitions, the ANA benchmark and the CTV cut

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    Working media is the part of an ad budget that buys what the advertiser paid for; non-working media is everything deducted along the way. The definition sets the number. ISBA and PwC found 51% reaching publishers, and the ANA's stricter quality test gave 45.1% in Q2 2026 (Fiducia on ANA, August 2026).

    Contents

    Key facts

    • ISBA put a number on the term first. "The percentage of advertiser spend that reached publishers ('working media') averaged 51%", with a 15% unknown delta no intermediary could explain (ISBA and PwC, May 2020).
    • The UK regulator found about 65%. The CMA estimated that publishers receive around 65% of initial ad spend, but its analysis left out trading desk fees and third-party data and verification fees (CMA, Appendix R, 1 July 2020).
    • The ANA measures quality, not just fees. Its 2023 study found 36 cents of each dollar entering a DSP reached a consumer, after 29% transaction costs and 35% media productivity losses (ANA, December 2023).
    • The latest reading is a record. TrueAdSpend reached 45.1% in Q2 2026, transaction costs rose to 27.2%, and connected TV made up 41.6% of tracked spend (Fiducia on ANA, 6 August 2026).
    • Buyers differ more than quarters do. Higher-performing advertisers converted 52.3% of spend in Q2 2026, lower performers 31.1% (Fiducia on ANA, 6 August 2026).
    • Q3 2026 is not out yet. Neither the ANA pressroom nor Fiducia's news page listed a Q3 2026 release on 9 November 2026; the Q3 2025 edition came out on 5 November 2025 (ANA, 5 November 2025).
    Jump to the table

    Definition

    Working media: the share of an advertising budget that pays for the media result the advertiser defined, after a stated list of deductions; non-working media is the sum of those deductions.

    The definition only works with its two qualifiers: which result, and which deductions. In general marketing finance, working media means paid placements, and non-working media means fees, creative production, research and technology around them. No standards body publishes that broad version. The programmatic studies use narrower versions with precise boundaries. Their numbers differ by 20 points or more, so a working media figure without its definition is not comparable with anything. The fee chain behind all of them is mapped in the ad tech tax explained.

    Working media vs non-working media: four definitions compared

    4 of 4 rows

    Columns (5)

    Marketing budget usage (no single owner)

    Paid media placements

    Agency fees, creative production, research, ad technology

    n/a

    n/d; no standard published series

    ISBA and PwC, programmatic study

    Spend that reaches the publisher

    Agency fee, DSP fee, demand-side tech fees, unknown delta, SSP fee, supply-side tech fees

    Wasted impressions

    51% in Q1 2020 data (ISBA, May 2020)

    UK CMA, Appendix R

    Publisher revenue from open display

    Intermediary fees in the analysis

    Trading desk fees, third-party data and verification fees

    About 65% on 2019 data (CMA, 1 Jul 2020)

    ANA TrueAdSpend

    Spend on impressions that are non-invalid, measurable, viewable and not on MFA sites

    DSP platform, data and additional fees, SSP fees, plus invalid, non-measurable, non-viewable and MFA impressions

    Agency, ad serving and managed service fees; brand safety

    45.1% in Q2 2026 (Fiducia on ANA, 6 Aug 2026)

    Marketing budget usage (no single owner)

    What counts as working

    Paid media placements

    What counts as non-working

    Agency fees, creative production, research, ad technology

    Outside the scope

    n/a

    Latest figure (date, source)

    n/d; no standard published series

    ISBA and PwC, programmatic study

    What counts as working

    Spend that reaches the publisher

    What counts as non-working

    Agency fee, DSP fee, demand-side tech fees, unknown delta, SSP fee, supply-side tech fees

    Outside the scope

    Wasted impressions

    Latest figure (date, source)

    51% in Q1 2020 data (ISBA, May 2020)

    UK CMA, Appendix R

    What counts as working

    Publisher revenue from open display

    What counts as non-working

    Intermediary fees in the analysis

    Outside the scope

    Trading desk fees, third-party data and verification fees

    Latest figure (date, source)

    About 65% on 2019 data (CMA, 1 Jul 2020)

    ANA TrueAdSpend

    What counts as working

    Spend on impressions that are non-invalid, measurable, viewable and not on MFA sites

    What counts as non-working

    DSP platform, data and additional fees, SSP fees, plus invalid, non-measurable, non-viewable and MFA impressions

    Outside the scope

    Agency, ad serving and managed service fees; brand safety

    Latest figure (date, source)

    45.1% in Q2 2026 (Fiducia on ANA, 6 Aug 2026)

    Download JSON

    Table by AdSovereign, CC BY 4.0.

    Which costs count as non-working, line by line

    6 of 6 rows

    Columns (4)

    Agency or trading desk fee

    Non-working (converted to a percentage)

    Not covered when charged directly by trading desks

    Excluded from the waterfall

    DSP platform fee

    Non-working (about 8% on average)

    Non-working

    Non-working (6.0% in Q3 2025)

    Third-party data

    Inside demand-side technology fees

    Not covered when charged directly by data providers

    Non-working (DSP data, 2.7% in Q3 2025)

    SSP or exchange fee

    Non-working

    Non-working

    Non-working (12.8% in Q3 2025)

    Unknown delta

    15% of spend

    Not measured

    Zero in the 2023 matched data

    Invalid, non-viewable, non-measurable or MFA impressions

    Not deducted

    Not deducted

    Non-working (media productivity losses)

    Agency or trading desk fee

    ISBA and PwC (2020)

    Non-working (converted to a percentage)

    CMA (2020)

    Not covered when charged directly by trading desks

    ANA benchmark

    Excluded from the waterfall

    DSP platform fee

    ISBA and PwC (2020)

    Non-working (about 8% on average)

    CMA (2020)

    Non-working

    ANA benchmark

    Non-working (6.0% in Q3 2025)

    Third-party data

    ISBA and PwC (2020)

    Inside demand-side technology fees

    CMA (2020)

    Not covered when charged directly by data providers

    ANA benchmark

    Non-working (DSP data, 2.7% in Q3 2025)

    SSP or exchange fee

    ISBA and PwC (2020)

    Non-working

    CMA (2020)

    Non-working

    ANA benchmark

    Non-working (12.8% in Q3 2025)

    Unknown delta

    ISBA and PwC (2020)

    15% of spend

    CMA (2020)

    Not measured

    ANA benchmark

    Zero in the 2023 matched data

    Invalid, non-viewable, non-measurable or MFA impressions

    ISBA and PwC (2020)

    Not deducted

    CMA (2020)

    Not deducted

    ANA benchmark

    Non-working (media productivity losses)

    Download JSON

    Table by AdSovereign, CC BY 4.0.

    Table sources. ISBA cost categories and DSP fee: ISBA and PwC, May 2020. CMA scope: CMA, Appendix R, 1 July 2020. ANA waterfall lines and exclusions: ANA Benchmark, Q3 2025. Unknown delta in 2023: ANA, December 2023.

    Read across the rows and two differences explain most of the gap between the studies. The ANA leaves agency fees out, which raises its number. It also deducts wasted impressions, which lowers it far more. ISBA does the opposite on both counts, so its 51% and the ANA's 45.1% measure different things even before the five years between them. The ad tech tax explained page walks through each hop of that chain.

    The ANA Programmatic Transparency Benchmark in brief

    The ANA ran its first full study in 2023. It covered 21 advertisers, $123 million of spend and 35.5 billion impressions, and defined a TrueImpression as one that is non-invalid, measurable and viewable under MRC standards (ANA, December 2023). In June 2024 the ANA, TAG TrustNet and Fiducia turned it into a quarterly benchmark built from advertisers' matched log-level data (TAG TrustNet, 17 June 2024). The quarterly releases also count spend on made-for-advertising (MFA) sites as waste (ANA, 27 May 2026).

    The headline readings, with the CTV share of each sample, are below. The full quarterly table, with sample sizes, spend and seller revenue, lives in the working media benchmark tracker.

    9 of 9 rows

    Columns (5)

    2023 study

    36%

    36% (web and mobile only)

    Not included

    Q4 2024

    43.9%

    n/d

    27.9% (partial)

    Q1 2025

    41.0%

    n/d

    30.4%

    Q2 2025

    37.0%

    46.6%

    44.2%

    Q3 2025

    39.0%

    47.1%

    45.6%

    Q4 2025

    n/d (cohorts only: 56.7% higher, 37.5% lower)

    n/d

    About 40%

    Q1 2026

    43.3%

    n/d

    n/d

    Q2 2026

    45.1%

    n/d

    41.6%

    Q3 2026

    Not published on 9 Nov 2026

    Not published

    Not published

    ANA pressroom and Fiducia news, checked 9 Nov 2026

    2023 study

    TrueAdSpend, all environments

    36%

    TrueAdSpend, web and mobile

    36% (web and mobile only)

    CTV share of tracked spend

    Not included

    Q4 2024

    TrueAdSpend, all environments

    43.9%

    TrueAdSpend, web and mobile

    n/d

    CTV share of tracked spend

    27.9% (partial)

    Q1 2025

    TrueAdSpend, all environments

    41.0%

    TrueAdSpend, web and mobile

    n/d

    CTV share of tracked spend

    30.4%

    Q2 2025

    TrueAdSpend, all environments

    37.0%

    TrueAdSpend, web and mobile

    46.6%

    CTV share of tracked spend

    44.2%

    Q3 2025

    TrueAdSpend, all environments

    39.0%

    TrueAdSpend, web and mobile

    47.1%

    CTV share of tracked spend

    45.6%

    Q4 2025

    TrueAdSpend, all environments

    n/d (cohorts only: 56.7% higher, 37.5% lower)

    TrueAdSpend, web and mobile

    n/d

    CTV share of tracked spend

    About 40%

    Q1 2026

    TrueAdSpend, all environments

    43.3%

    TrueAdSpend, web and mobile

    n/d

    CTV share of tracked spend

    n/d

    Q2 2026

    TrueAdSpend, all environments

    45.1%

    TrueAdSpend, web and mobile

    n/d

    CTV share of tracked spend

    41.6%

    Q3 2026

    TrueAdSpend, all environments

    Not published on 9 Nov 2026

    TrueAdSpend, web and mobile

    Not published

    CTV share of tracked spend

    Not published

    Source

    ANA pressroom and Fiducia news, checked 9 Nov 2026

    Download JSON

    Table by AdSovereign, CC BY 4.0.

    The CTV cut: why connected TV pulls the headline down

    The 2023 study covered only web and mobile. When connected TV entered the data in full, the headline fell from 43.9% to 41.0%. The ANA put the drop down to CTV, with non-measurable spend up 3.8 points and non-viewable spend up 3.5 points (ANA Benchmark, Q1 2025). Transaction costs fell 3.7 points in the same report, which was not enough to offset the CTV effect.

    CTV is not low-quality supply. It is supply that web verification tools struggle to measure. In Q3 2025 the median CTV advertiser kept 71.9% of spend as TrueAdSpend, close to 73.1% for web and mobile (ANA Benchmark, Q3 2025). Median CTV transaction costs were 21.0%, and median CTV seller revenue was 79.0%. Those medians are calculated differently from the headline waterfall, which uses sequential averages, so compare them only with each other.

    Price is the other CTV factor. The overall CTV CPM was $16.91 in Q3 2025, against $5.43 for web and mobile, and nearly all CTV spend ran through private marketplaces (ANA Benchmark, Q3 2025). The ANA links CTV's higher non-viewable rates to server-side ad insertion (SSAI) and limited signals (Fiducia on ANA, 25 February 2026). If your plan is CTV-heavy, compare yourself with the all-environment series. If it is web and mobile only, use the web-and-mobile series. Vendors that measure CTV are compared in CTV measurement companies.

    Worked example: one $1 million programmatic budget, four answers

    Suppose an advertiser spends $1 million through a DSP. Under ISBA's definition, about $510,000 reaches publishers, because 51% did in the 2020 study (ISBA and PwC, May 2020). Under the CMA's estimate, about $650,000 does, before trading desk, data and verification fees.

    The ANA gives two answers from one waterfall. Seller revenue was 76.2% of spend in Q3 2025, so about $762,000 would reach sellers (ANA Benchmark, Q3 2025). TrueAdSpend was 45.1% in Q2 2026, so about $451,000 would buy impressions that pass every quality test. The remaining $549,000 is non-working by the ANA's definition: $272,000 in transaction costs at the Q2 2026 rate of 27.2%, and the rest in media quality losses (Fiducia on ANA, 6 August 2026).

    The same million, read four ways, gives $451,000 to $762,000 of "working media". That spread is the reason to state the definition first. To model your own fee lines, use the ad tech fee calculator.

    What moves working media up or down

    Four levers show up in the ANA data, and each sits in a different team. The first is supply-side fees. The SSP fee line fell from 14.7% to 12.8% of spend between Q2 and Q3 2025, which the ANA linked to supply path optimization (ANA Benchmark, Q3 2025). The second is viewability. Non-viewable spend dropped from 13.3% to 10.1% in Q2 2026 and drove the record reading (Fiducia on ANA, 6 August 2026).

    The third is supply concentration. Higher performers in Q2 2026 bought across about 19,000 fewer domains and apps than lower performers (Fiducia on ANA, 6 August 2026). Kimberly-Clark, named in the same release, cut its cost per quality impression by 31.4% through impression-level optimisation (company case, Fiducia on ANA, 6 August 2026).

    The fourth lever is new waste. A Q1 2026 analysis found AI-generated "slop" sites took 1.3% to 2.4% of open-web programmatic spend, about the same as MFA (Fiducia on ANA, 10 August 2026). Those impressions often pass viewability and fraud checks, so they can count as working media while adding nothing.

    How to report working media inside your company

    1. Name the definition. Say whether you mean money reaching publishers or money buying quality impressions.
    2. List what is excluded. Agency, ad serving and managed service fees sit outside the ANA waterfall; say whether yours includes them.
    3. Split fees from waste. Transaction costs and media quality losses need different fixes: contracts for the first, supply and measurement for the second.
    4. Show CTV separately. Report all-environment and web-and-mobile figures side by side.
    5. Compare like with like. Use the same quarter of the ANA series and the same cohort logic. An audit of agency buys follows the same steps; see how to audit your agency's programmatic buys.

    At budget level the stakes look smaller but are not. Ad Age, citing the ANA's 2024 work, estimated that open-web programmatic is about 10% of industry media spend, with DSPs and SSPs taking roughly 30% of it (Fiducia on Ad Age, 22 September 2025). That is about 3% of all media spend going to programmatic intermediaries. Fee benchmarks by platform are in DSP pricing explained, and the economics hub is in-house programmatic.

    FAQ

    What is working media?
    Working media is the part of an advertising budget that pays for the media result the advertiser wanted. In programmatic studies it means either money that reaches publishers or money that buys a fraud-free, measurable, viewable impression. The first was 51% in ISBA's 2020 study; the second was 45.1% in the ANA's Q2 2026 benchmark (Fiducia on ANA, 6 August 2026).
    What is non-working media?
    Non-working media is the spend that does not buy the media result. In budgets it covers agency fees, production, research and technology. In the ANA benchmark it covers DSP, data and SSP fees plus wasted impressions; transaction costs alone were 27.2% of spend in Q2 2026 (Fiducia on ANA, 6 August 2026).
    What is the ANA Programmatic Transparency Benchmark?
    It is a quarterly measurement of where programmatic spend goes, built from advertisers' log-level data matched across DSPs and verification vendors by the ANA, TAG TrustNet and Fiducia. Participation grew to 86 marketers in Q1 2026, with 66 contributing data (ANA, 27 May 2026). The full series is in the working media benchmark.
    What is a good working media percentage?
    There is no fixed target, but the ANA's cohorts give a range. Higher-performing advertisers converted 52.3% of programmatic spend into quality impressions in Q2 2026 and lower performers 31.1% (Fiducia on ANA, 6 August 2026). Compare yourself with the cohort that matches your channel mix.
    Has the ANA Q3 2026 benchmark been released?
    Not as of 9 November 2026. The ANA pressroom and Fiducia's news page showed Q2 2026 as the latest edition. The Q3 2025 edition appeared on 5 November 2025 (ANA, 5 November 2025), so a November or December release is likely; this page will add it on review.

    How this works on owned infrastructure

    Every number on this page starts with a request: the advertiser asks its vendors for logs and matches them afterwards. Whether working media is 31% or 52% then depends partly on which logs arrive. AdSovereign provides DSP, SSP and DMP components that run on the advertiser's own infrastructure, so bid, fee and impression records land in the advertiser's warehouse as buying happens. The working-versus-non-working split can then be computed under whichever definition the finance team chooses, without waiting for a vendor export. The security page describes how those records are stored, and the TCO calculator estimates the fee lines in your current setup.

    Sources

    1. ISBA and PwC, "Programmatic Supply Chain Transparency Study, executive summary" (May 2020). https://www.isba.org.uk/system/files/media/documents/2020-12/executive-summary-programmatic-supply-chain-transparency-study.pdf
    2. UK Competition and Markets Authority, "Appendix R: fees in the adtech stack", Online platforms and digital advertising market study (1 July 2020). https://assets.publishing.service.gov.uk/media/5fe49625e90e071207e10eff/Appendix_R_-_fees_in_the_adtech_stack_WEB.pdf
    3. ANA, "Programmatic Media Supply Chain Transparency Study: Complete Report" (December 2023). https://www.adslot.com/wp-content/uploads/2023/12/ana-programmatic-media-supply-chain-transparency-study.pdf
    4. ANA and TAG TrustNet, "Programmatic Transparency Benchmark: Q1 2025 Benchmark Findings" (2025). https://s3.amazonaws.com/media.mediapost.com/uploads/ANAQ12025Programmatic.pdf
    5. ANA and TAG TrustNet, "Programmatic Transparency Benchmark: Q3 2025 Benchmark Findings" (November 2025). https://s3.amazonaws.com/media.mediapost.com/uploads/Q32025ProgrammaticTransparencyBenchmark.pdf
    6. ANA, "ANA Introduces Brand Safety & Suitability Metrics, Achieves 99.1% Low-Risk Programmatic Spend" (5 November 2025). https://www.ana.net/content/show/id/pr-2025-11-transparency
    7. Fiducia, "ANA Q4 2025 Programmatic Transparency Benchmark Shows Media Quality Is Now Driving Measurable Performance Outcomes" (25 February 2026). https://www.fiducia.eco/post/ana-q4-2025-programmatic-transparency-benchmark-shows-media-quality-is-now-driving-measurable-perfor
    8. ANA, "ANA Programmatic Transparency Benchmark Reveals Widening Gap Between Top and Bottom Advertisers" (27 May 2026). https://www.ana.net/content/show/id/pr-2026-05-programmatic
    9. Fiducia, "ANA Programmatic Transparency Benchmark: Q2 2026 Working-Media Efficiency Reaches a Record 45%" (6 August 2026). https://www.fiducia.eco/post/ana-programmatic-transparency-benchmark-q2-2026-working-media-efficiency-reaches-a-record-45
    10. Fiducia, "Procter & Gamble, Bayer scrutinize ad tech as brands demand accountability and lower costs" (22 September 2025, excerpt of Ad Age). https://www.fiducia.eco/post/procter-gamble-bayer-scrutinize-ad-tech-as-brands-demand-accountability-and-lower-costs
    More sources (2)
    1. Fiducia, "ANA/TAG/Fiducia analysis quantifies level of 'AI slop' in digital advertising supply chain for first time" (10 August 2026). https://www.fiducia.eco/post/ana-tag-fiducia-analysis-quantifies-level-of-ai-slop-in-digital-advertising-supply-chain-for-first
    2. TAG TrustNet, "ANA, TAG TrustNet Launch Programmatic Transparency Benchmark" (17 June 2024). https://www.tagtoday.net/pressreleases/ana-tag-trustnet-launch-programmatic-transparency-benchmark
    Changelog
    • 9 November 2026: first edition. Four definitions, cost-line map, headline series to Q2 2026 with a CTV column, worked example. Q3 2026 pending.